KURABITO STAY Co., Ltd. (hereinafter referred to as “KURABITO STAY”, “we”, or “our”) has established the following privacy policy to protect personal information. We promote the protection of personal information by ensuring that all employees recognize its importance.
To prevent leakage, loss, or damage of user information and to ensure its protection, we take necessary and appropriate measures such as restricting access to personal information files, limiting the number of authorized personnel, keeping access logs, and implementing security software to prevent unauthorized access. When outsourcing the handling of personal information to third parties, we require them to sign confidentiality agreements consistent with this policy and ensure they appropriately manage the information.
Personal information entrusted to us by customers is used to contact them, respond to inquiries, or send materials via phone, email, or postal mail related to our services and operations.
Except as described in this privacy policy, we do not disclose personal information obtained from customers. Disclosure may occur only in the following cases:
(1) With the customer’s consent
(2) When third-party service providers perform services on our behalf (such as payment processing, order fulfillment, shipping, customs clearance, marketing, data analysis, customer support, and fraud prevention) for the purposes stated in this privacy policy
(3) When required by law or legal process (such as a court order or subpoena).
Customers have the right to request disclosure, correction, addition, deletion, restriction, or data portability of their personal information. If you wish to exercise these rights, please contact us using the information provided below.
KURABITO STAY will appropriately review and improve its handling of personal information and related safety measures. This privacy policy is effective from the date of addition and remains in effect, except for any future changes that will become effective upon being posted on this page. If we make significant changes to this policy, we will post a prominent notice on our website.
If you have any inquiries regarding our handling of personal information, please contact us at:
KURABITO STAY Co., Ltd.
CEO: Marika Tazawa
Email: info@kurabitostay.com