After confirming the contents of the inquiry, the person in charge will contact you. It may take 2-3 business days to contact you.
The following page summarizes KURABITO STAY's efforts to provide a safe,secure,and enjoyable experience during the COVID-19 pandemic, as well as our reauests for our customers. We ask that you read it thoroughly.
Regarding KURABITO STAY's Efforts to prevent the spread of covid-19
2.If the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel will not reimburse the Guest for any payment made except in Cases #5 and #7.